Privacy policy
Here's the updated privacy policy with the email added:
Privacy Policy
Effective Date: May 4, 2026
1. Introduction At Bellanisa Canada, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
2. Information We Collect When you visit or shop with us, we may collect the following information:
- Personal identification information — name, email address, phone number, billing and shipping address
- Payment information — credit/debit card details, PayPal or Afterpay transaction data (processed securely through third party payment providers)
- Device and browsing information — IP address, browser type, pages visited, and time spent on our site
- Order information — purchase history, order details, and communication records
3. How We Use Your Information We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer inquiries and provide support
- Improve our website and shopping experience
- Send promotional emails or offers (only if you have opted in)
- Comply with legal obligations
4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Payment processors (Shopify Payments, PayPal, Afterpay) to complete transactions securely
- Shipping carriers to fulfill and deliver your order
- Legal authorities if required by law
5. Data Security We take the security of your personal information seriously. Our website is hosted on Shopify, which uses industry-standard SSL encryption to protect your data during transmission. Payment information is processed securely and we do not store your full credit card details on our servers.
6. Cookies Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, however this may affect certain features of our website.
7. Third Party Links Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
8. Your Rights Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for the use of your personal information
- Request deletion of your personal information, subject to legal obligations
To exercise any of these rights, please contact us at info@bellanisa.com
9. Children's Privacy Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: